You may return most new, unopened items within 7 days of delivery for a full refund. Any shipping or packaging costs associated with returned merchandise is carried by the customer, and Greenwood Supply Co LLC will not be liable for any damages to the merchandise. We recommend packing returns well and purchasing shipping insurance from the carrier.

You should expect to receive your refund within 2 weeks; however, in most cases you will receive your refund when we receive the merchandise in good condition.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.